Sunday 3rd of December 2017 11:53:51 AM
This company is not a broker by the traditional definition. They probably spend most of their budget on inbound marketing, but their employees are not knowledgeable or helpful. We wound up getting a quote from them because they snapped my husband’s query for a quote from a particular company. I was accepted onto that insurance company and policy at the rate I wanted. My husband did not pass the health exam. He went back and took two followup exams at their request, which got different better results, but without explanation, he was denied and Quotacy dropped him like a hot potato. Brokers are supposed to find the best option for you, but this company cherry picks easy sales, does not have any insight or information, and does not work for customers. Don’t use them instead of a real broker. One last thing—even though I came through to Quotacy as a customer via my husband and we applied for the same policy and took the exam together, when I was questioning Quotacy about their very poor level of service toward my husband, they said they could not discuss it w me because I was not authorized to get details on his account. Obviously I already have the details—it was just a garbage excuse to not provide service.