Friday 11th of August 2017 12:07:48 AM
I hate to wait 20 minutes, listening to the most god-awful music (?), but it was so worth it because Kristina handled my call. No esoteric jargon, double-speak...she was efficient, personable, & should be your Poster Person for the consummate CS Rep. She even laughed (bless her!) at my lame jokes. Bottom line, she handled all my concerns quickly, simply, & I hope you buy her a cake, give her a raise, or something.