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HealthMarkets Online Insurance Reviews

Company Name: HealthMarkets
Overall average rating of 4.8 out of 5, and the percentage of positive recommendations 92 %
my agent, Nancy Meyer, has always been knowledgeable and extremely helpful in guiding me toward the right health insurance choice. She is always pleasant and quick to respond to my questions.
Love the company and Diane Pelletier was awesome. Good to have someone in your corner when it comes to medical info. Tried going on the govt web site and it was a nightmare. Diane explained all options and made recommendations and we walked out of the office fully insured which was piece of mind and a big time saver too. We recommend them to all!
I was very impessed by my representative. Very professional and had a great deal of knowledge and was able answer all my questions and put my mind at ease.
Very helpful in helping my husband and I get medical insurance.helped keep it with in our budget.
Both me and My wife are really grateful to Cindy Irish for helping us with our Medicare-related enrolments for 2019. Amazing dedication to her duties, attention to customer needs, clarity of communication, and impressive efficiency of her work set an excellent benchmark for profession of agent. We believe HealthMarket can be proud of Cindy. best luck to Cindy Irish and flourishing for HealthMarket company! Vladimir Shkunov and Tatiana Babaeva
I was confused about my insurance and you guys been over backwards to help me with my issues and help me get the insurance I needed I can't thank you enough
Rand Singer is my agent Rand very personable, helpful and knowledgeable he took the time to find the right medical insurance for me I highly recommend him for all insurance needs .
I had 2 choices: Care Source and Ambetter. My agent told me that Care Source offered no personalized service, had 18 complaints, and their web site was down when I was trying to enroll. So, I chose Ambetter and my primary care doctor does not accept Ambetter.
Bad experience - multiple calls to try and fix things and still wrong.
Adam Gent has been Awesome to work with Very Helpful with great response Time Thanks Adam We Really Appreciate It. Greg and Jody Franks
Nataliya knowledge on all the information was incredible. I truly would not hesitate to recommend her to my friends and family.
I recommend this company John Berger was great to deal with
Have worked with Lauren for several years and have always found her knowledgeable, reliable and responsive. Have greatly appreciated having her in my corner to make the right decision for my medical coverage.
My rep is the best and very knowledgeable
Great service! Helpful, gave me the information I needed without a bunch of information I didn't. Highly recommend!!!
Excellent service. Great detailed explanation. Took the time to help me complete the process.
Phil is very dedicate to his job. You can depend on him, rely on him as well. He is very detail to explain everything to his Clint. This is the 2nd year we work with Phil. My husband and I are very happy with him. I also introduced my brother to him. He saved us $ each year.
Choices were fine, average rating as a result of being Notified so often about impending deadline once I had been enrolled. Also being notified that your records indicated that I had not enrolled yet even though I had “one final step” (paying my first month bill which isn’t even due until end of December! Classic case of the right hand not knowing what the left hand is doing....
It is a delight working with Kitara Lawson. She is an excellent representative of your organization!!
With all the healthcare do's and don'ts and all the headaches, Kent Pike has made it so much easier on us. He goes above and beyond to make sure you are taken care of. We couldn't have asked for anyone better. Many thanks to Mr. Pike!
great working with Jordon Bass-----he did all the leg work and followed up after every conversation
Bill's approach is helpful and expedient. His experience makes him an expert. I've recommended him over and over to anyone who needs help with health insurance.
Cindy Pieprzica goes out of her way to improve the shopping for health insurance experience. Thank you, Cindy !!!
Jasper came right to my house to get me enrolled. Couldn't have been easier or more convenient!
I love my rep Roni Bell. She was so informative and helped me find the best that worked for me. She didn’t rush me and whenever I have any questions she always answer them right away.
Always very helpful and easy to work with.
Guy and Molly were very helpful in securing new health insurance for me. They greatly reduced my panic mode at a critical time of the year. Much gratitude!!!!
Finding Health Insurance couldn't get any easier than with Tony! Thank you so much!!
Very helpful and polite and very friendly to talk with
Lydia was very courteous and helpful. She is an asset to your company. Thanks
Jason has been very helpful.
Jake Perry is wonderful..!!!!!
At first everything was great, she had fast communication and helped to answer our questions. Then this year we got information that the coverage we had was drastically changing for the worse. I emailed and asked about it in October, she said she couldn't give me any information until November and would follow up then. I heard nothing and finally contacted her the second week of November asking for anything that would be around the same amount we paid now but hopefully with better coverage. Her reply was, "there's nothing around that amount in your state". I replied that I understand that but wanted to know the next step up. She literally replied with a copy and paste of our current coverage, told me our new premium was $0 dollars and has since refused to reply to anything. She's not doing her job plain and simple, if she doesn't like it then quit!
Lauren is a true expert with a vast knowledge of the overwhelming health care choices.
Lars Rost as always was informative and extremely helpful
My agent is a great guys he explained everything to me step by step , because this is difficult for me
Mr Timperly took care to get us the best coverage for our health needs and our budget. I recommend him to anyone looking for answers you can trust to help make the best decisions.
First off I have so many reservations about "Health Care" these days its amazing I have a plan in place a week or more before the deadline. That's because Edna is so good. We've worked together before though I hadn't signed up for any plan with her, she knew the sorta thing I wanted and didn't mess around with other plans except to mention them and how they did or did not work for me. As it is, while I still have huge reservations about how well the experience will turn out after I get my first Dr. bill, right now I am cautiously optimistic. Again, because Edna is so good.
Joey Hayden is extremely professional and knowledgeable. He explained things to me in a manner I completely understood. At the end of our meeting, he encouraged me to contact him with any questions. I wish I'd gone to him years ago! Additionally, his assistant, Mel, was very organized, knowledgeable and friendly! I highly recommend them.
Your first agent was great, Ron Ramage, and I ended up signing with him, but the other agent, Mr. Harry Doyle, was not so great. In fact, he was rude and talked to me like I was a child scolding me!!! I cancelled my appointment with him after I met with Mr. Ramage because I was very impressed with him. I called and cancelled my appointment with Mr. Doyle and he called me back and scold me like I was a child saying "he was very disappointment in me and I should have told him I was going to sign with the other agent before hand so he could have made other appointments". I didn't know I was until after the meeting with Mr. Ramage. To me Mr. Harry Doyle comes across as a extremely pushy "car salesman" and I told him so. That was not what I was looking for in an agent. Anyway Mr. Ramage answered all my questions and I felt he was the right person to assist me in making this very difficult decision.
Love her very good
Randy genuinely cares about people & is very easy to work with. He is honest and knowledgeable about the insurance business.
Sheryl was very knowledgeable and helpful in making the right choice for our healthcare coverage
John is the best! Every time I need help, he's always there for me. Helps me understand things, helps me pick Ins. that's right for me.
Sue Everett: She was excellent, personable and very well informed. She was a blessing to finally meet her as I had put it off getting and looking for insurance for a while. My experience was the best I have ever had with any insurance agent.
Dawn is amazing and very knowledgeable in helpingfind just the right coverage.
Jason is always respond to my emails.
Jerry was very helpful and attentive to my needs and concerns. I would suggest Jerry to any of my friends looking for insurance.
Carl did an amazing job explaining and getting on the best health plan for me!
Thanks for simplifying a complex process. It’s easy to get lost in the choices on what’s best for my criteria. I’m confident that I made the right choice. Thank you, Bill Cox
Jennifer was very helpful in getting my health insurance and would recommend her for anyone
saved us money very helpfull
Renee has been my agent for the last 8 years and I would not go to anyone else!! She has taken great care of myself and my family and I know that she will do her best at making sure we have the best plans available that protect us from all life's upsets. If you want a dependable agent that has your back, then take my advice, you will be in great hands with Renee, she has our entire family now and we all look to her when we need anything and she is there for us!!
I absolutely despise this system; I want to purchase health insurance directly from the company without government intrusion. I find the "enrollment period" to be ludricrous. The "marketplace'" is ineffective and a waste of taxpayer money.
great people great service!
Caleb Reynolds has been an excellent representative for my medical plan and when I need him to contact me for questions, he gets right back to me and checks on my question and gets back to me. I have recommended Caleb to others and they have called him and received his service which they are happy.
Jesse Sees was recommended to me. He helped me choose coverage. When I started getting emails from healthcare provider about income documentation for subsidy. Jesse had the documents and said no to worry, he would take care of it. I kept getting emails from healthcare provider and I would forward them to jesse with the communication questioning if I need to do anything. He said that he would take care of it. I have now been informed via email that the healthcare provider has cancelled me. This also will appear on my credit report . Not trusting health markets right now. As seen below, healthcare advised to send them a detailed email which I did on January 5. Have not heard from them either
Ryan did a wonderful job! He is very kind considerate and thoughtful when it comes to your health care needs and he always tries his best to find the best suitable plan for you based on your health condition and your income! I highly recommend him for your health care needs insurance plans!
My experience has been positive with Heidi Libby. She is beautiful, patient and takes time to answer questions. She is very helpful to steer you to the best policy for your needs. I️ would not hesitate to recommend This agency.
Beth is very well educated on all the available plans. She was able to save me more money this year as the plan that was going to automatically renew itself was going to more than double in price. I have been blessed to not have to use this insurance much, but I am certainly NOT going to pay more than double so that those providers can get paid for doing nothing. If you have any insurance questions, Beth is the one to ask. I have told a number of my friends and customers about her expertise and I know that they will be calling her as you should.
He is so nice and helpful. Thanks
They are always very helpful.
Joe is a wonderful helpful well rounded knowledgeable Healthcare Advisor and I am so blessed that he has helped me. He is patient and always responds to any questions or concerns I have with a positive attitude. He is the best. I will always recommend Joe to friends and family.
Our insurance agent was very unpriofessional and had a horrible attitude. He was over an hour late from our appointment and never bothered to even call to let us know. His name was Matthew Wood. North Carolina.
David Frana is the best insurance agent I have ever had the pleasure of working with to make my life easier and better. I consider him more than my agent he is my friend.
Keith Sumner is a smart and compassionate employee. He explains options on health coverage very well. We enjoy having him as a trusted friend and HealthMarkets agent.
The agent I worked was extremely helpful in assisting me in the renewal of my insurance for 2018. He took the time and explained what I needed to know and to be sure I had the coverage I required. I have no complaints with my experience working with my agent thru Health Markets. This process can be overwhelming for someone not experienced with trying to compare rates and plans. Thank you.
Jeffery Benson was very helpful the last 2 years in helping me get signed up with Health Markets. Some of the sites and information are confusing and hard to navigate. Thank you!
Cheryl did a great job and I would and have recommended her to friends.
Samantha does a great job explaining your option and helping place you in the best policies for your personal needs.
Austin Summer’s listens to you and helps you determined by your needs and the types insurance you may need! He is very helpful and polite young man! You are represented well! Thank you Austin!
Mr. Sean Toneatti is very professional and knowledgeable about his business. The customer is of most importance and their needs and concerns are very important to him. He's available for any questions concerns that I may have. He's a great blessing to HealthMarkets and to everyone that he serves.......Terri Boyd
Vic was truly the biggest help!
Jeff was very informative and did a great job walking me through the application and plan selection process. Great experience!
She's incredibly helpful, knowledgeable and extremely efficient!!
Chris was a big help with our insurance need explained everything to us and was truley an awesome agent
This is our 3rd year with Kristen and Health Markets. She provides personal service that met our particular needs -at an affordable cost. We have recommended HM to several friends and Kristen was able to help meet their needs as well.
The whole process was great. A lot easier than I thought it would be.
Kelly Sees is very knowledgeable and helpful with assisting her clients to better understand the best plan for them! This is our second year to have Kelly as our insurance representative, and will continue to use her!
Mr Reynolds was a great help to me and my family
Tony has done a great job and continues to do so. He's right there when I have a concern or problem. He's great.
They were very helpful and took time with me to answer all my questions and I had a lot of questions. Thank You!!!
The experience was amazing. The specialist was wonderful.
Love Renee she is very knowledgeable and goes out of her way for you
Helpful and wonderful
Paul Schumacher is my”agent” and has done a great job helping me get the right health insurance plan.
New Dr and clinic for us and it's been great experience. Everyone is so helpful and friendly. Dr Skylar Forrester is great!!
When I was approaching retirement and realizing I would have to get health insurance, I went online and was completely swamped with calls and emails. I saw an email from an agent named Tim Loan from North Liberty. I answered his email, talked to Tim, was impressed with his easy going demean, no hard sails push, made an appointment and have been very happy with the results, Tim answers my calls or emails as soon as he can, answers all questions very patiently and is now helping my husband with his supplemental health insurance. Answering his email that day was a very good thing for me and my family.
Nick n Amy Morris are great to work with. Very informative n helpful
Great Service. Always there to answer any questions. Highly recommended
Absolutely professional and efficient
Joanie is very knowledgeable considerate and professional. I trust her to give me the best information and always keeps my concerns in mind. I have recommended several people to Joanie already and will continue to do so. I trust her completely to have my best interests in mind.
Excellent service. Kyle Lamond is hands down the best insurance broker and made things so easy for me to transition from employer based health insurance to open market insurance. I highly recommend him as an agent and this company as a business. For anyone in the Volusia or Flagler Co. Florida area, please contact Kyle if you need help with your health insurance. He will take excellent care of you!!
clinton was very patient i didn't know that insurance could be so complicated but i was very grateful to have him as an agent and i will be keeping him as my agent for my life insurance also he is in my opinion excellent
Steven is the best! He really knows his business and helped us find the right fit fit my family!
I was at the end of my rope in frustration trying to get health insurance coverage after several years of having none due to the process and the prices for little to no value. It is amazing how challenging getting health insurance can be in the current market place. I contacted HealthMarkets as a last resort, with only a few days prior to the close of open enrollment for the year. I reached Keith Gilbert and he changed the entire process from agonizing to pretty darn simple. Keith is professional, friendly, and easy to speak with. He is knowledgeable, dependable and he has the "stick to it" attitude to get the job done (even with a reluctant client who just wanted to throw in the towel on the whole situation). If you need insurance assistance contact HealthMarkets and specifically request Keith Gilbert if he can service your area. He is based out of Scottsdale, Arizona. I do not give such high reviews lightly. Keith is by far the most helpful insurance agent I have ever encountered. Trusting your potential business to him will get you excellent results!
Jason was a very nice person, and knew most of what he was talking about. If he didn't he found out to let us know.
Fran helped me navigate the complicated system that is the ACA. However, who am I to complain when I get a $300 physical and $2000 colonoscopy for free. (Those prices are reasonable prices - the doctors billed thousands more, but since Fran got me connected into the system they took much less.) I hope BC/BS likes the average $5000 profit they got the last two years from the taxpayer.
Chris is very helpful. Makes choices clear.
Kevin is very knowledgeable and works hard to get you what you need and want with very reasonable rates.
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