Friday 9th of November 2018 09:57:50 PM
Dairyland was one of only 2 companies we found that were willing to cover ALL of our vehicles, including a one ton dually, which is not a commercial vehicle, and out of those two companies, they were not only much less expensive, but actually willing to offer coverage even though we had just had a short lapse in coverage due to a bill not getting paid. So, in the end, Dairyland was the only company we were able to find, after both going through brokers and doing research on our own, that was willing to give us any kind of coverage. The lower price was just a wonderful perk.I usually insist on top of the line insurance. I have been hit several times and suffer permanent injuries because of these accidents that were not my fault so I know, better than most, that the insurance company's reputation of responsiveness and willingness to understand each customers' needs are more important than virtually any other aspect. At this time, I know virtually nothing about Dairyland and how they do business. They seem to have a decent reputation, but I'd really like to know more about the company before I have to find out while working with them after an accident.I didn’t purchase the insurance myself, which is extremely unusual because my husband usually gets frustrated with the process and/or runs out of time to finish and/or just feels so overwhelmed by the whole thing that he turns it over to me. I can’t tell you how surprised I was to leave, come back just a short time later and find out that my husband had not only found a company that met our needs, after several weeks of searching, but had also completed the purchase, paid for 6 months of premiums, and even had the auto insurance cards printed out and in hand, ready to go into the vehicles before I got home. It was the first time in over 21 years that he has ever finished choosing and purchasing an auto insurance policy, but he also said that they were easy to work with and didn’t seem the slightest bit frustrated. His only concern seemed to be not knowing the Dairyland name, but he seemed confident that had made a wise purchase and was happy with the process and coverage.