Wednesday 12th of December 2018 04:12:37 AM
I had purchased long term care insurance for my sibling, I was paying the premium yearly and one day realized it had been a long time since I had received a bill. I went through my check book and immediately called to ask why I was not longer being billed for this policy. They responded non-payment of premiums. We were never contacted by phone and I have a cancer policy as well that is paid through payroll deductions. I contacted the post office and they said it was likely that the mail carrier returned it because my sibling does not have the same last name. I wrote a check for $1,000 to cover the back premiums. They have not cashed it, or returned it. We completed a form for payroll deductions, which they claim they didn't receive. I called several agents, no one returns my calls or emails. I was finally told they no longer sell long term care and they will not reinstate this policy.