Thursday 29th of March 2018 01:06:30 PM
Stay away from Travelers... as a client or someone that’s submitting a claim! As a client you pay all this money monthly for insurance but they will never pay the other person you’ve been in a wreck with... and god pray you don’t get in a wreck with someone that has Travelers Insurance! I was rear-ended on the freeway 70 days ago in my new BMW, I hadn’t even made a single payment! First they forced me to open a claim through my insurance as I was told it will take a month for them to admit fault! WTH! So I had to open a claim, pay my $500 deductible out of my pocket, I had to pay $900 rental car out of pocket, I had the car ceramic coated 2 days prior to this guy crashing into me $1,000 which was ruined, AND my company had to pay some $7,000 in repairs.Guess what? I got my car repaired and returned before Travelers even admitted fault, even after I went to my DPS, got the report and faxed it to them! Well it’s now been 70... yes 70 days and they STILL HAVE NOT paid my company back and HAVE NOT paid me my out of pocket! I’m beyond pissed and I would never recommend this company. Just this week took me 10 days to get ahold of my Travelers “agent” on my case. She stated it’s still in review and she doesn’t know when it will be paying out. I responded at 90 days I will contact my attorney and sue... for the $1700 out of pocket, my 3 days of lost work $3,000 and my attorney fees at $380 per hour. She could care less. What a crap company! They get paid millions and I can’t even get $1700 paid to me. Now I’m calling BBB and also my local news, I want the world to know about this nightmare cheap nightmare insurance company. STAY AWAY ALL!!! God Bless.