Friday 2nd of June 2017 08:07:58 AM
I had been with Shelter for 5+ years, and always knew the service I had received was mediocre. I just figured not to hassle with looking elsewhere. After I had an accident that I was not at fault. My rates went up. Service got worst, and then I had a month I needed 5 more day to pay my insurance, they told me it would have to be prorated and I was fine with that and we agreed my insurance date had been changed. Until it was time to pay, they then proceeded to withdrawing money from my past due date, which cause a return payment, which caused the cancellation of my insurance because of their mistake. I called up their and said it would be more than double of my current insurance rate just to have it started back up. They claimed the price was, a return payment fee... of more than my current rate completely?? One of the biggest scams I have ever been a part of... I wouldn't recommend this company to anyone!