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Safeco RV Insurance Online Reviews

Company Name: Safeco RV insurance
Website: www.safeco.com
4.2 
Overall average rating of 4.2 out of 5, and the percentage of positive recommendations 33 %
Claims processing was easy and fast. The agent will keep you in loop about progress and gives step by step instructions of what to do. I had not issues with them about claiming procedure. I was advised by my friends who had been their customer for a long time. I am good with their service as well and if I had any questions regarding any issues if I had answers very quickly. They have a variety of policy options. Call them and explain what you are expecting from them, they will give you recommendations, advice and options how to handle your package. I have car insurance, house insurance and umbrella in one package. It is convenient and I believe I have some discount for having these coverages in one binder.
It was not bad but took forever. They assigned a contact person and often she would not return calls. I was not at fault but it took almost 2 years for them to accept that. As I said it was not perfect. At the beginning it was good, the contact person give me good guidance on the process and sent me to a repair shop and a car rental. But the repair took over 2 weeks, and the contact person stopped returning my calls. They offered discounts and options like a high deductible which I liked. We live in a safe area and have a garage and that helped with the quote. I live in Texas. I suspect the coverage options are standardized here. We choose the highest coverage and the highest deductible and we were satisfied with the cost.
I haven't had to file a claim yet but was very happy with the details laid out in the claims description and how it was explained by the agent. It was fair terms and a good value for the money spent. I was extremely pleased with the customer service. They were fast and effective. Every agent I spoke to was very friendly, helpful and professional. Always willing to help and never rude or unprofessional. I thought the options presented in the policy were very fair and a good value. Great coverage if anything should happen and a great price. A few options to choose from as well so you could pay for the coverage you wanted. I was extremely pleased with the coverage that was offered to me. You obviously could choose the plan you wanted so the coverage varies by price and plan but it was fairly priced and they covered most scenarios you could think of.
I have never had any problems with the service they provide. I have only had to use the customer service help when I was requesting a quote and determining the deductible and what coverage I would need. I was very happy with the options, offers such as the deductible, what options that were offered, the amount of coverage I needed, and the cost of the coverage. I was very happy with the coverage provided. They quoted me several different coverages and the cost of each coverage, the amount of deductible I required.
It took longer than expected for my paperwork to go through - but customer service was helpful in giving me time frames. The service itself was good and covered what it needed to. The woman I talked to on the phone was so helpful and really cared about the issue I was experiencing. I recommend this insurance provider to all of my friends and family members. They gave me multiple options to not only suit my financial goals, but were also very reasonable in price for what they offered. They didn't try to sell me on just one option. My coverage is above my initial standards, and makes me feel secure in my decision since there are so many provider out there that are just trying sell stuff.
Delayed a little in the process of claims. They should improve this process. Company should improve quality of care. This company should improve customer care. I've had better stay in other insurance companies. I Liked it - the "Safeco Package". It offers the best combination of savings, convenience and coverage available. Usually it is ok. The auto coverage yes it's good, above of Reimbursement for First Aid, Accident Forgiveness, Diminishing Deductible. It's good too - the Full Coverage Protection (Comprehensive, Collision).
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