Tuesday 31st of October 2017 11:58:50 AM
RBC does not care about its bankers all it cares about is maximizing profits through NSF charges. RBC is refusing to reverse any more NSF charges for me, they did a total of 6, but I have put way more money into their bank via fees and other payments to use or move my own money that I feel like if I want an NSF charge reversed especially when there is MONEY on the account just in my savings account to prevent unapproved transactions( that they say they cant stop with any certainty) from being debited then I should be accommodated since I am bringing business to them and doing what is best for myself. I got charged NSF of $45 for something like 99 cents, although I did not approve this transaction they refuse to reverse any more NSF charges since they said I should contact PayPal. Some background, Paypal was removed from my bank account by me however they did not finalize the removal, instead they only did it for the two cards I had associated with the account and left the bank account attached which is strange considering the last time I used them which was about 2 weeks after I removed the link I had a balance on my paypal and no attempts were made to deduct money from my RBC account. Until I cleared the balance by inputting my card info for ONE time. This time they managed to debit directly from my bank account without my consent with a number of the charges being approved and then the following week they tried to push through a couple more totaling $40, this cost me almost $250 in NSF charges which is a lot of money. RBC does not care, said they already reversed a few for me before, and now they aren't doing anymore and that I should get my money from PayPal, everyone is passing the buck but I am disappointed with the way I am treated by my own bank. This is why alternatives to the big banks are on the rise, if I didn't have to use a bank and could use cash for everything I would close down this account and never look back. I'm going to switch banks though, DUCA protects your money and provides free and unlimited use of your account.