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Nationwide Life Insurance Online Reviews

Company Name: Nationwide Life Insurance
Year Founded: 1925
Address: One Nationwide Plaza
City: Columbus
State/Province: OH
Postal Code: 43215
Country: United States
Phone: (877) 669-6877
Website: www.nationwide.com
3.7 
Overall average rating of 3.7 out of 5, and the percentage of positive recommendations 57 %
Very helpful, works with me to find the best options for me, can call at any time with questions or concerns. Agent is local and is knowledgeable with the area and the different insurance sources.
In researching this particular product we felt it was an excellent match for my elderly mother, however as with other poor salespersons and misrepresented financial products, they were more than happy to process our paperwork, take our money and communicate indirectly that they had decided to not accept us as annuitants. Normally, unless a company representing a product has something to hide, or is disingenuous in some other manner related to the financial product, all pertinent information will be disclosed up front.So, keep in mind that with Nationwide, you might not receive the entire story/truth until you have written checks and made plans. There are other products out there from more reputable, upfront and honest life insurance companies. I recommend that you do your homework and choose a company OTHER than Nationwide. In retrospect, prior to entering into the financial agreement, we would have held them more accountable to all the different ways they could cancel the financial agreement. "But" you might say... "Isn't that something you trust the company to do?" Perhaps, just not Nationwide.
My kids are paying for my insurance & I know they are satisfied. They purchased it several years ago when I was not in a position to get it. They have continued to do this. Nice for me.
I am very satisfied with Nationwide insurance homeowners, car and life. Our representative is very helpful. Our rates are reasonably priced. We just purchased a new car and our agent was very helpful and accommodating.
I have done paperwork 2-3 times. First time they said I didn't total the amount. The second time I talked to a gentleman that said I should use my insurance that I pay each month and that I should include my co-pay I pay each month for my meds. I had waited almost one week and did not hear anything. Mind you I faxed this to them on Friday of last week, so I called again different gentleman and he told me something different. I retired June 2, 2017. I now am on a fixed income. I feel that I am getting told a story each time I have called which has been 6 to 10 times. Every time I see the ad on TV it makes me mad, NOT ON YOUR SIDE OR ANYONE'S.
Been a policy owner for many years with Nationwide. Have a great customer service department and have developed a great relationship with my agent. Very down to earth and understanding of today's complicated living and circumstances. Always able to help with information and customizing policies to fit the customer's needs. Always available day or night in case of emergencies. Handles anything you can throw at them. Always current on new information in the industry and keeps you apprised of any upcoming changes.
We've known this family for many years as friends and agents. They have treated us fairly and honestly as our insurance agents always. Bundling our different insurances and giving us the best price. The claims we've had have been few and far between luckily and have always been taken care of quickly. They are quick to return phone calls, if it be the case.
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