Monday 20th of March 2017 02:26:19 AM
On 4/3/12, I called and requested funds from my annuity and they said it should take one week, On 4/10/12, still no check. I was waiting a little longer, I thought because of Easter. So on 4/11/12, I called and nobody knows anything about why I do not have my money. However, Besty said she would bring this to her supervisor and get it Next Day Air by FedEx. I called on 4/12/12 to get the tracking number and the money was put in the mail according to Nathan **, but he said he will put a stop pay on the check and have the money wired to my account. Then on 4/13/12, I called and asked for Nathan and he was not in, but another person could help me. I said, “No, I want to talk to Nathan.”He said, “Then give me your information, i.e. contract number, dob, ss, etc.” I asked, “Why do I need to give you that info, when I want to talk to Nathan.” I just was now madder than a wet hen, hung up and called back when I calmed down. So when I called back Nathan was out and was asked if Kevin could help me. I went through the whole story now for the 4th time. He said he will get the file and put it on his supervisor's desk. Now the file has been moved to the bottom of the pile 3 times. Last I heard from Kevin was at 10:30am on 4/13/12, that he should know something in about an hour. Okay, I waited 2 hours, called back and no Kevin. Bill will help me. I gave him the story and now the file has been moved 4 times to the supervisor's desk and it will not be transferred to my checking account today 4/13/12 but maybe by Monday 4/16/12.My contract states that money when requested, takes about 5 working days. It has now been 2 weeks since I requested my money. I have read many complaints about MetLife and now find them to be true. Thanks to MetLife's incompetent employees and I have lost out on an investment. But I guess that since it's not MetLife's investment, they can screw the little guy. I have quite a lot of money in MetLife and I will take the penalty to get all of my funds from them. They are the worst company for such a high profile company. I wonder if Charles Schulz had such a hard time getting his funds, and if he did, I'm sure he is kicking himself for letting them use and I mean use him and his characters.