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Overall average rating of 4.9 out of 5, and the percentage of positive recommendations 92 %
Robin was very helpful and knowledgeable especially for a person like me who really has 'no clue' about it all :-((( !?!? But she was great help and the 2 agents I spoke to b/f getting to Robin were David Volkert and Judy Ernest. So glad to with this company and have financial help for presrciption drugs that are b/t $3500 - $5000 a yr !
If the policy that was described to me is true I will be saving money. The proof will be in the pudding.
very helpful in finding the right plan at a great price
Good explanation
the agent was very respectful and knowledgeable. she explain everything and we were done in a timely manner.
Every thing seems to have been very helpful and friendly staff which makes it more pleasant
Michelle was very comprehensive in explaining and took note of my personal history to suggest a plan. Offered me additional information to consider on other plans available in other areas.
agent had excellent knowledge of all program
Mark is very knowledgeable and helpful
Every thing went very well and very quick.
Leonardo was very patient with me. I'm have trouble understanding people who talk rapidly. Hearing loss is part of the problem; age the other. I'm glad I decided to answer your call, because this was something I had wanted to do and I really didn't know how to do it by myself. Thank you.
Courteous, knowledgeable and very helpful!
Samantha was excellent, but the enrollment phone call took 90+ minutes. There were computer glitches on her end. Otherwise, it was a very good experience.
I was pleased to get the call. The agent was helpful, courteous, and skillfully walked us through the process.
Robert Allen was very professional with me, and explained everything very well to help me come to a decision to begin my coverage, much more so then then OPM, SSA and the Medicare offices were. some of whom hung up when I asked to speak to a manager.
Julie O. was very informative and polite. It was a pleasure working with h
Ms. Winsome Jackson was a delight to talk with and of tremendous help with my choice in Medigap coverage. She was very clear and helpful with all my questions and the insurance regulations. Glad to have her as my agent. Thank you Mary Hinkle
Excellent service. Agent was very helpful and very kind!!!
joel.reyes was great and very effecient
I had a very good experiience with my Agent,Ernie Parsons.He was patient with me He told me all about the Policy i was interested in.Thank you! Nancy J Johnson
i talked to John Randall and he was very professional and had answers to all my question, thanks for the great help.
Agent very knowledgeable, helpful and efficient.
Andre explained the pros and cons of each plan.
Agent Brian Radford was a personable, patient representative. He made the process of enrolling as easy as possible.
Very knowledgeable, friendly and helpful agent.
Your agent was very good.
The representative, Lillian, was very polite, knowledgeable and helpful. She answered all questions and explained everything very well. She is an asset to your company.
great help from Allen Stone, he explained what is involved on the plan and was easy to understand, thanks Allen
Good customer service. Great premium price for excellent coverage.
i talked to a most delightful lady named Linda Ghalieh, she was most helpful and knowledgeable, she helped me find a supplement plan that gave me more benefits at a better rate.
Very competent and patient agent.
It was a excellent experience, could not have been happier
I just applied for Medicare Supplemental Insurance through Leonardo Crisostomo. He was efficient, helpful, and knowledgable. I will go to TZ Insurance Solutions and Leonardo in the future.
Keith was very friendly and knowledgeable. He was easy to understand ( This is very important today when so many customer service agents do not speak understandable English or have any humor when you try to inter act with them).
agent was excellent
Lester White was very helpful, knowledgeable. A much easier experience than I anticipated.
Jerry Simpson helped me thru the process. He is very knowledgeable and he was patient to answer questions I had. I had done a little research before talking to him about plans and he started making recommendations that lined up with what I was thinking. Thanks for making it easy.
I felt that Cortney McCellen was very knowledgeable and helpful about the Medicare supplement policies.
Had a very nice experience with my agent
Agent was easy to get along with. Explained everything thoroughly
Robert was very helpful and professional.
Easy to apply, provides detailed information, answered all questions
It was a lengthy conversation but in the end save me $30 a month so it was well worth it. Dimitrious was quite helpful.
I had no problems
Salina was very helpful and made sure I fully understood everything.
Lester White was wonderful. Patient and explained everything so i could understand. Great service...
Both agents that I talked to were very helpful and knowledgeable.
Juan Cruz was very knowledgeable and worked for over an hour to get us the lowest rate. I will recommend him to anyone needing a better option.
Felicia was easy to work with and understand. I feel good about the choices we made together!
I have been so nervous about the prospect of leaving the company I've been with for many years. My agent was a sweet, effervescent young girl named Cortney McClennan and she was so reassuring and helpful that I began to relax. She walked me through every step thoroughly so that I was able to think and ask questions. She took a sincere interest in my situation and I am just so grateful for having her help.
I would recommend this company/site to others without hesitation. I not only received excellent customer service but an excellent policy. Any question I had was answered. Thank you so much.
My rep was very helpful. This was my first time dealing with Medicare and supplements she was so kind and helpful.
Your part D presentation needs work
excellent and knowledgeable reps. No hard selling and information sharing and explaining was outstanding.
The Agent I spoke with, Kathleen Auble, was very professional, friendly and personable. Made me feel like a person and not just an applicant. She answered all my questions and knowledgeable about the insurance I was applying for. Based on her knowledge and how she treated me, I would recommend your company to others.
Very helpful, answered my questions and gave me all phone numbers pertinent to my needs should any question arise.
5 stars he was very helpful i was able to get insurance and he made everything very clear.
Very helpful. Seems a man you can trust. And depend on. Always gets back to me. Fast
Such a wonderful caring informative agent. She was able to save me approximately 55$ monthly on my supplemental plan. Very please am glad I looked into it!
Emanuel Roker was very helpful and kind!
Very helpful and answered all my questions and concerns.
Excellent customer service. Only slight problem was phone connection on your end, many times conversation was broken up
Elizabeth Smith was with me through the whole process which was comforting.
Erik was excellent--most helpful and patient!
I enjoyed my experience with Trayune she represents your .organization very well.
No problems, Congenial interviewer from your company. Now we just await the confirmation packet.
Michelle R was delightful to do business with .She spoke clearly, slowly and made sure I understood the plan I was about to accept.I would highly recommend her assistance and feel confident that she helped me find a plan to fit my needs. Thank you Michelle
Robert Allen was very helpful in us getting the best policy possible. He did an excellent job! Thank you
Agent Barry Zuta very helpful.
Agent was extremely knowledgeable about the companies he represented and about the importance of the health questions that needed to be answered. The entire process was easy and fast.
Agent was very knowledgeable and patient. Made the process easy and understandable.
Very helpful and knowledgeable about the best and affordable plans that are available .
Our agent, Elisabeth Smith was very helpful and knowledgeable ! We think this is the Medicare Supplement for us, fits our needs.
Allen Stone processed our application on supplemental insurance patiently. concisely and thoroughly. RonEverly
So easy, informative and efficient. I appreciated Mia sharing her own parent's experience. So many phone calls are "canned" scripts so this conversation, yes, an actual conversation, was very refreshing!
The personnel i came into contact with were very knowledgeable about medicare supplements and the individual companies.
Karen is a great person, I would like to know her better. I'm hoping to like my Cigna supplement.
I spent over an hour supplying Zackary Rome my informantion. When it was complete, he told me he was my contact support in the future and I would be notified when I was accepted or denied! He had my cell phone number, e-mail address and mailing address. About 4:30 pm December 6th after hearing nothing from your company I called the number Zack had given me. A lady answered, but had to transfer me to someone else who told me I was rejected because I used two of the following meds, Hydracodone and prednisone. I use very few of either but was told they would have to get a letter of explanation from my doctor. The point is, the deadline for the supplemental policy application was the next day or Dec 7th. If I had been notified at all I might have had time to get that letter and the Cigna policy from your company. This was a good change for me from Blue Cross and new business for you not only from me, but my wife who is just turning 65 Feb. 7th!! Now I have to roll over my Blue Cross policy with no changes in 2019, neither me or my wife will ever do business with your company in the future!
Very helpful and easily understood
Was very well treated,agent had pleasant voice,patience and a good sense of humor.
The representative was very knowledgeable and patient with me. She explained everything to me to where I understood. She searched and found the best plan suited to my personal needs. Highly recommend this company.
Al Stone every helpful explained everything
Tz Insurance made this complicated experience as simple as possible. The agent responded as expected and was very helpful in making my choice for a supplemental policy. Thanks again
Very knowledgeable. !!!!!!!
Bailey was the best. Very helpful, knowledgeable and patient.
Very professional, was not pushy and was agreeable to me calling back.
Agent was very helpful and took us step by step to make a decision on insurance.
The agent I spoke with was very efficient, patient and friendly, took time to explain everything to me, helped me sign up for supplemental insurance coverage to cover what Medicare does not and has suggested a few other plans for me to consider once my income stabilizes after the medicare kicks in.
It was a very nice experience and Jason was very nice and explained in detail from the beginning to the end.
She was very helpful and explained everything to me. She was very patient and I asked alot of questions since this was all new to me.
Very pleased to have the agent explain the differences in the nine different med-gap plans. I was exceedingly happy to hear of the cost of Plan G which is a big savings compared to the cost of the company sponsored plan I have been on for the last 23 years.
barry mctosh was a trooper he was very knowledgeable and walked me through every step.would recommend him to anyone
All of the above I will recommend the company any time.
I appreciate the helpfulness and kindness of the agent.
Easy and thorough
Very kind guy named Robert He really made me feel like he really cared and really tried to help !!
would recommend to all
Christine was very helpful. I'm not very informed about Medicare so her help was greatly appreciated.
My experience was good. I was a bit hesitate to get information about supplement insurance but I felt at ease once the agent explained the procedure.
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