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Kin Insurance Online Reviews

Company Name: Kin Insurance
Email: [email protected]
Phone: (855) 717-0022
4.7 
Overall average rating of 4.7 out of 5, and the percentage of positive recommendations 85 %
Every thing was great! From the 1st call to now they have been on top of every detail. It was the easiest thing I've ever seen in getting new insurce!
Went through all of the steps with an agent, including spending the money for an inspection. Was finalizing the policy, when I was told I must replace the entire roof due to a few missing shingles (from Last Hurricane). Was a complete waste of time and money.
the agent i spoke with was informative and truthful. i am so happy i found your advertisement on facebook! saving money is my #1 concern and kin insurance met that.
A great company with knowledgeable people that made the transition very easy and save me money.
Quote for homeonwers insurance was very resonable. Good communication. Made buying insurance simple and fast . Stayed right on top of it with email updates.
Excellent working experience with Josh Poulter. Good coverage at a great price...saved us money. Very knowledgeable underwriting staff. John
I have told many people about KIN ……
Brian was quick to respond to questions and requests. He was thorough, accurate and great to work with.
Drew was really helpful. I got the insurance I needed for a house I was buying and Drew got me a great price and helped me going forward to close on my house
EVERYONE rates them excellent but yet they seem to be scam artists. They won't insure my home even though either house on the side of me can be.The home value is the same as the houses on either side. I've never filed ANY claims nor has this house ever had any claims posted. The reason they give is property and/or home value. What the he!! does that even mean? Isn't that the whole reason for insurance, for replacement in the event of a disaster!!!
Kin insurance sent me emails and texts during and right after the hurricane explaining what my insurance covered in case of damage from the hurricane. Also a phone number to call if I had damage to claim. I also received emails from Velocity Risk Underwriters the insurance I purchased through Kin. This is the first time I have had an insurance agency or company concerned enough to send me all the information to report a claim.
I love these guys and the way that they handled the hurricane in Florida. Prompt and easy to claim. I'm going to be insured by Kin for life.
It is a wonderful experience to to have Kin Insurance design your Home Insurance every step of the way. The Kin people are doing this with great competence and dedication. They know how to listen to your specific needs and are able to offer you the best solution. Kin Insurance have restored my faith in excellence.
My experience was super , had no problems at all was very happy. I would tell other people just how my experience was with this company. Super nice.
I was quoted for both of my homes from kin Both renew 7/31 I was planning to activate both quoted in July When my old insurance was ending When I went to start policy with kin all of a sudden they can't insure in my area I'm inland Never had a claim and had 0 damage from last hurricanes They said underwriting told them no more Florida policys If they can't handle customers now What happens when you do have a claim They look like Iowa national insurance in the 80s all over again Warning warning
Kin Insurance is a company that I would recommend to family and friends.My insurance agent Alex helped me threw the processes of what I needed and showed me where I can save on my policy. Very honest company and a new way of buying insurance. I did everything on my computer and phone and the process was made very easy because Alex made sure I understood everything I had questions about.
Everyone that searches for Homeowners insurance always worries about what they will encounter on the other end. With KIN Insurance, there was an immediate comfort from everyone you came in contact with at this company. They actually listen to your needs, assist in providing you with several options with details you can understand about each option, very responsive to your timeline of needs, and their knowledge of situations and possibilities make you feel like you are in good hands. This company truly understands the meaning of Customer Service with that family value feeling. It's a breath of fresh air knowing there are businesses out there that take pride in being honest and supportive. KIN Insurance will not disappoint you.
Really impressed All the process was transparent and easy, and the rates were the best I ever found. I told my friends about it and they all switched, or will switch soon, to Kin. That's the difference when you have a fresh and focused Fintech Company. Efficiency is the key of the success.
The agent made it easy to buy insurance he answered all my questions I rate my agent a 10 plus and I will tell my friends about Kin
I had a very good experience with Kin Insurance. His treatment was excellent.
Easy, quick, knowledgeable! And the best price in the market! $$ Huge Savings!
kcroft best thing I ever did got home and car insurance thank would recommend it to anyone
At my first call, I was told that someone would call me back that afternoon. It did not happen. When I called the next morning, I was transferred to John who was able to understand my situation and within an hours so, got me a new quote and my application. That was great!
I'm very pleased with the rate I received from Kin.
Neil was very professional and helpful.
Easy to apply, rapid customer service response, great rates. So far, so good. I have had other insurance companies who failed to provide this level of initial service.
Harry was awesome! Quick response and did his work meticulously.
We changed all our auto policies to Kin with Whitney and Ian and are so happy we did. They explained all coverage's which can be complicated and guided us through the process making sure we understood every step of the way. Thank you for your professionalism.
June 2018 update: While it was a painful, often quite annoying process, after a month Kin was finally able to work with the underwriter to restore coverage. Once I got in front of the right people, Kin was very responsive / accurate in their communications, and we ultimately got everything resolved. I obviously can't consider this a 5 star experience, but as of now everything is back to normal, at the price initially quoted, with no other pending issues. Phew! May 2018 update: How can you go from 5 stars to 1 in four months? Well 1 star is suggested for an “unacceptable experience” and that’s where I am with Kin. Long story short, their poor communication and administration has resulted in my insurance coverage being dropped. Kin failed to correctly upload an inspection report to my policy (after a total mess / just barely avoiding an earlier cancellation due to almost not having an inspector come in time in the first place), which triggered the underwriter dropping me. Now I’m wasting time each day trying to get coverage back. The Kin help has been abysmal (I have emails from various people all saying different things - it’s resolved, then it’s not, etc.) - and no support from anyone senior there. This is a big deal. Their intentions are good, but they have proven to be very amateurish in their capabilities and awful in their communication and attention to detail. I think it’s safe to say admin mistakes - that they have yet to correct - that result in lost coverage is an epic fail. Notice how my tune has changed; here’s my original review from early 2018: I came across Kin in a somewhat random way, but I love to leverage tech / keep things digital (and simple!) as much as possible, and Kin was great in both regards. The intake process was super smooth / quick, and the agent follow-up was fast (and not intrusive). Everything was handled in a timely and accurate manner, all via email and e-signatures. For context, it took about a week to secure both HOI and flood insurance for a (first) new home purchase, and my guess is that it would have been quicker if I had gone through the process before. Our agent Ian was awesome - super helpful and responsive. Now that I found them, I'd definitely recommend Kin to family / friends.
I give 4 stars only because i haven't had to make a claim. However, the service has been spectacular. We are first time Homeowners, so never had to have HO insurance before. I was treated with respect and everything was explained to me. When Irma came through, I received check in calls to make sure we were ok, even though we hadn't closed on our home yet. Feel like Kinfolk!!
Excellent service..... great price....
Quick and easy to get a quote on home policy. The agent explained in details all the policy options so i could make an informed decision on policy coverage.
I like KIN insurance; very efficient, professional and knowledgeable staff. I did not get annoying repeated phone calls from them. My experience was stress free and pleasant. I would recommend KIN to my friends and neighbors.
We were extremely satisfied with Alex's service, courtesy and efficiency. No hassle, clear offerings and much assistance to facilitate the process. Rates and options are highly favorable. Was extremely pleased.
Very positive, excellent, good customer service
Buying Kin Insurance was the best investment on my house. Great rates, fantastic coverage easy to speak to a professional that understood my needs and worked very well with me to find the best coverage for my home. I am very pleased! Ask to speak to Nick Feeney, he did a great job for me.
The response was fast, the revisions needed faster. The customer service was outstanding. The coverage is what I need...not too much...not too little and the price is very competitive.
Kin insurance was great. I called them to get a quote, the agent on the phone not only gave me a quote but also recommended a Wind Mitigation Inspection, it only cost $100 through the company they recommended. Ended up discounting my policy nearly $500. My previous insurance company never even mentioned or suggested that I have this inspection done. I called back after inspection to bind the policy, my Agent Joe Beesoe took his time to educate me on each coverage. Couldn’t have asked for a better insurance purchasing experience.
Kin Insurance is on off a kind of insurance that is very trustworthy, my experience with them is true.My previous home insurance was charging me $1570.00,a year and they had the nerves to increase it to almost $2000.00,Well i searched and searched and found KIN INSURANCE ,within approximately fifteen minutes I was quoted $740.00,I was in awe, my escrow account decreased and had a refund from the mortgage company. To sum it up kin has trusted people working for the company, I highly recommend.
Go online to Kin.com and follow the directions on the screen. Absolutely the lowest price for homeowners insurance in my area. Extremely easy. I liked the price so much, i called and spoke to Ian to ask questions and sign up. Very polite and well spoken. Simply outstanding customer service.
The phone rep. was very friendly and informative. He didn't try to sell me coverage I didn't need. He was just interested in meeting my immediate insurance needs at the best price and quickly facilitating the process for me. The inspection process was speedy and professional which was a big change from my former insurer. KIN saved me around $800 over my previous insurance. Thank you KIN!!
Fast and convenient customer service. All of our questions were answered in a timely manner by our agent.
KIN Insurance provided quick, professional, and personal service. My KIN representative was patient as I changed and re-changed my deductibles and items covered to get exactly the coverage I wanted at a reasonable price.
I loved working with Alex B!!! He is an awesome person. I highly recommend you recognize him for his outstanding service!!!
Nice helpful and knowledgeable
From my first contact with Chris at Kin until the time I purchased my homeowners insurance I was assisted every step of the way by a true professional. Ever question I asked was answered immediately. I would recommend anyone looking for home insurance to give Chris at Kin a call .You won't be disappointed. Dave Boynton Beach, Florida
Alex Borushek at Kin insurance had work real hard getting the best rate. I had an ho8 from universal property, which is bare minimum, that was about $2400 a year. Alex got me around $1200 - $1300 a year for a way better ho3. I am glad. I am very grateful
I just recently switched to Kin Insurance because my current homeowners insurance company was bought out by a terrible company with horrible reviews. Patrick at Kin was great and very helpful. He was patient and thoroughly explained all grey areas to me. After months of reviewing quotes and researching companies my husband and I chose Kin due to the great price, custom coverage, and amazing customer service. Patrick Wallace was great to work with and I would recommend him to anyone. My impression of Kin insurance has been great thus far.
Changing my home insurance over to Kin was not only a great experience with it's sales rep (Patrick) but also a SUPER GREAT savings! They saved me a lot and even gave me better coverage in some areas so thank you Kin for all you explained to me and for all you saved me!!
Honest, professional, respectful service
Great service and quick processing...great deal on home owners insurance.
Working with Kin Insurance was a pleasure. Not only did they save me money, the agent was informative and dedicated to helping me to choose the right coverage. For anyone looking to save some money, I strongly suggest that you contact Kin Insurance-----the best ! K. Jensen, Tampa, Fl
I can't believe the money this company has saved us.
Very helpful and great rates
Alex Cullen was my agent and did a awesome job and beat everyone's price along with better coverage. He did it alk made it very easy. I was very surprised as to his dedication and commitment to customer service. Much appreciated. Harry
Kin failed to communicate basic information to me, my policy was cancelled because Kin and Velocity did not communicate the new cancellation date after they asked me to replace my roof. My roofer took a little longer then expected and I was not aware of the new cancellation date. After I replaced the entire roof with permit and did everything they asked me to do they cancelled the policy and refused to reinstate it. Horrible experience, no True customer service .....just smooth talk.
Kin Insurance was response to my insurance needs with costs considered. I had to make some changes and they were accomendating and responded quickly. The staff was friendly.
Was treated well and everything was explained. Able to lower some deductibles for better rate with no problem.
Superb customer service. Very fast response to quote requests. Very competitive rates.
Great timely service! My agent found me a very competitive rate and I couldn’t be happier.
Becca was great, helpful and most efficient
Getting Homeowners insurance in Florida compares with buying a 1988 Yugo from a used car salesman. Very unpleasant. You know they are going to overcharge and bully you, making you spend hours planning inspections and analyzing every single detail about your life and what you have on your property. Kin broke the mold and put the customer in touch with fast, friendly, unobtrusive and affordable coverage. Our agent was very professional and courteous at all times during the short and fast process of providing us with an affordable policy that exceeded expectations. We had at least ten other quotes that were twice as much and were stripped down worthless policies. The only reason I am not giving 5 stars is because no website service is offered for the customer to create an account to manage the policy.
Quick and easy enrollment. So far, only experience.
quick , convenience , good quotes
Zack was very responsive and kept in touch, but was not overbearing.
I was so happy to find a firm that could beat the BIG nationwide TV insurance companies. Thank you. My account manager, Curt, was most professional and helpful. Good training.
I found Kin Insurance in response to an inquiry about new home and flood insurance in Florida. After being inundated with companies vying for my business, we decided to continue with Kin. Our consultant, Donald Lantz, was very responsive to my emails, our questions, and our needs. I am certain he worked very hard to find the best product at the most reasonable price. I highly recommend Kin Insurance to anyone investigating insurance products!
Agents are responsive and want to get you the insurance that fits your needs at the best price. Very helpful.
Have just signed up for Kin insurance. They are saving me a good amount of money and the service has been quite good! Would recommend that anyone give them a try!
Excellent price, fast response, excellent communication, I needed a minimum effort to complete the Application Process and get insured my house. I did all by email consuming, Joe Beeso was working with me. He did an excellent job.
They were helpful and responsive but not bothersome. I got answers to my questions and they explained how I could get a better rate. They were transparent and explained each detail to me.
I had numerous convenient e-mail exchanges with Kin representative Nick Feeney. He was very helpful in making sure I had similar coverages with what I had now, and assuring me of the credibility of this new company, with AM Best ratings discussion. But it really came down to getting a substantially better rate, better coverages, with less deductibles than I currently have. After much research with its underwriter, Veracity Underwriters, I feel I made the right choice with Kin Insurance for my homeowner insurance.
I have been working with Kin Insurance and everything was fine until now. I just received a cancellation notice directly from the insurance company for my home insurance after having been notified by Kin agents that all the documentation required was sufficient. I would expect them to be better informed and ensure that they stay on top of any issues if they exist as my agent. It's a very unpleasant experience to open up a letter on a Saturday morning that your policy will be cancelled in less than 2 weeks.
My policy with another company wasn't being renewed due to an error on their system and my mortgage company was going to purchase their own insurance for me. So I contacted the other company to get quotes from other insurance carriers which took them over 2 days to get. I found Kin online and was put in touch with an agent who not only got a quote with the same amount of coverage but it was hundreds of dollars cheaper. The best part was that I had all of the documents digitally signed and the policy was written in the same day with no lapse in coverage.
Our old insurance was expensive, hard to reach, and seemed to care very little about us as customers. My dad was dead tried of dealing with them and wanted a switch, something more affordable and seemed to go the extra mile to make us satisfied. Kin Insurance agent did just that and we got everything done in one day! Alex, good one on you my man!
When you live in Florida, your homeowners insurance options suck. So when I heard about Kin, I thought I'd look into it. My initial research showed good things, so I went online for a quote. A Kin representative followed up that night, and within a week I had a Kin policy that matched my existing policy for less money. I hope their customer service down the road matches the service I got up front, but all signs look good. Glad I switched.
Excellent customer services and happy to be with Kin Insurance
Alex was very very good and very knowledgeable and he did follow up calls he got the best rate on two of my policies thank you give him a raise please
very professional and so helpful ,,,would definately recommend
Excellent customer service and attention to customer needs. Pricing was also better than most.
Joe Beeso was promptly available to answer all my many questions. I went with Kin because of this personal service and great price.
Patrick was Very fast and officiant when it came to getting me the quote and changing it with my wind mitigation report he had to change out a mediately and I found a policy within two hours and was easy to work with him I suggest everyone give them a try they got a quote that was way lower than my current policy they beat them by over $200
i was looking around for new home insurance as ours kept on going up and up and up. came across kin and i must say: a) the website was super easy b) customer service just simply outstanding. super helpful, very very patient with all my questions and requests for adjustments..
The service was good. The consultant was very helpful.
Great customer service. Friendly staff. They try to find the best price point and quality insurance.
Saved over 500 on other competitors excellent service more coverage for your buck
My experience with Kin was flawless, I dealt with agent Stan Kim, he too care of every detail from start to finish, hassle free. I have and will recommend Kin to my friends and family.
Fast easy and saved $500.0
We live in Missouri and bought a house in Florida. We got several estimates for home insurance and they were all in $1400 range. So we found Kin Insurance and got a quote from them. It was almost 2/3 less than the other for the same insurance. We were skeptical at first, but they had some good reviews so we decided to go for it. The person that helped us was awesome and everything went smoothly. He answered all the questions we had and we couldn't be happier. Give them a try, you won't be disappointed.
Prompt courteous responses.
signing up was nice, quick and easy on line, the guys were upfront and helpful, gave good suggestions to help save money. very quick response time.
they were very helpful with assisting me get the coverage I wanted at a very reasonable cost.
From my initial contact with KIN, representatives Tyler Warden and David Rodriguez reached out to help me find the best home policy to fit my needs in a professional, knowledgeable and expeditious manner. Not only did David find a policy that met my specifications, I was impressed that he worked with me to find the best value for my needs. I feel lucky to have found KIN while I browsed the web looking for insurance and have already recommended KIN to my family and friends and will continue to speak highly of this organization.
Not too bad, we took your policy because of cost, we will see if the service is as good as the cost,
Great to work with !
Alex definitely made the process of obtaining a homeowners insurance absolutely painless. Kin Insurance provided me with low-cost insurance at the time of purchasing my home with the best coverage. Alex explained what each coverage signified and provided options making it easy to understand. I have already recommended the Kin home owners insurance to my family and friends.
Checked out everything our agent told us and remarkably he dealt with us on a totally honest basis, Would highly recommend our agent Chris Sutter to anyone including all my family members-which I already have done.
My agent zak was very helpfull, honest,and prompt. Went out of his way to help
Mitch, the salesman was very helpful and knowledgeable.
These folks were very nice to deal with, especially Kate. Made everything very easy and rates were much lower than those of other agencies. Plus, they take the time to work with you right away, no waiting and having to leave messages, which are not returned. Very fortunate to find these folks and Kate, keep up the good work
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