Monday 13th of March 2017 01:28:33 AM
For the last few years, I had individual long term care insurance policy with this company that I allowed to lapse due to financial difficulties on May 10, 2015. I had purchased this policy from Donald ** at the Sarasota FL office on cattle ridge Drive. When my agent D. ** found out about the lapse, he immediately tried to sell me on a different type of insurance policy that he told me would be both life insurance and also disability insurance (the name on the policy is: flexible premium universal life insurance). I told him at that time that I couldn't afford this policy right now because of my financial situation, nor that I needed life insurance because I have no dependents. He said this was also disability insurance. So he pushed on and told me, "let's just see if you can even qualify for this policy first and then you can decide later if you want to enable it."So I did, went through the medical exam and passed it. Then he called up and told me he was coming by my house to retrieve a check, but again I told him "No", that at that moment (August 27th) I still couldn't afford to pay a premium. Yet he pushed and pushed to get a check out of me with a promise he wouldn't deposit it so I gave him a check but only because I trusted him on his word that he would hold it and not deposit it, until I would initiate a phone call to his office telling them that they could.I'm self employed and my income is very irregular and the premium is a lot of money to me. Now here is where he literally screwed me. When he made me write out a check and promised me he would NOT deposit it until I initiated a phone call to his office telling him to deposit it. I NEVER made that call but I got a phone call from him 10 days later on September 5th that he wanted to deliver a policy to me, I think he came to my house on September 7 to be precise. I thought this very was odd because I hadn't paid for it (or so I thought) and again I said, "But I can't pay for it now" and he said, "That's okay you have 30 days to see if you can afford it. Just give our office a call when you can afford it and we will deposit the check." I didn't know at that time that my check had already been deposited, so he was lying to me about that.Then he made me sign tons of pages super fast without showing me what was on these pages even, but again, I trusted him. He apologized for not using carbon paper. I had no idea what I was signing for but I trusted him. BTW, I received zero copies of what I signed!!! I found out later. Meanwhile I'm getting lots of mail and bills, such as medical bills that I had no money to pay for them, so I threw them all on a big pile. If you've ever been this broke, it's hard to face or open any bills if you have no money, hence a big pile started to form.Today I finally did go through all my mail. Only to discover that he had indeed deposited the check already on September 4, 2015, this was done before he delivered my policy on September 7th, only one week after I gave him the check on August 27th, and without getting my consent to deposit it. I had no knowledge that this had been happening and my fault for not checking my own mail sooner. There's more. He MUST have made me sign something that day on September 7 that would take a premium automatically out of my checking account because I happened to check my statements today as well and see a payment pending. I was shocked when I saw that!I vaguely do remember signing for this, there were so many pages and he was acting all nervous and fast, chewing gum like a rabbit. I didn't want to sign my consent for that and I told him so. I ABSOLUTELY clearly remember him promising me that he would not use this withdrawal consent until I gave him the green light for it. I NEVER, NEVER DID!!! I'm telling you the truth here, because another piece of mail I opened today showed me a letter written on September 11, 2015 that I had consented for this automatic withdrawal. So he had lied to me then also and just submitted the consent form as soon as he got his hands on it. This came as a huge surprise to me.When he made me sign all this paperwork so quickly I honestly had no idea that I committed even to ANYTHING AT THAT TIME because he kept assuring me that without my oral approval, he would not engage this policy or deposit the check (which he already had deposited behind my back). Meanwhile, my bank account is overdrawn and I have no way even of bringing the balance above zero. The October payment is still in "pending" state at this moment. It also turns out that this policy is not a disability paying policy! What a freaking liar.