Thursday 2nd of March 2017 05:10:33 AM
I've never had any issues with the claims processing with my coverage from Highmark. Highmark was very convenient and easy to understand. I only contacted customer service one time about a claim that wasn't covered. They were very kind, helpful and patient, and took care of the claim for me. They walked me through everything that could have gone wrong so I could understand where the miscommunication was. The coverage was great! I was hardly left with anything to pay after Highmark made their payment to my providers. I kept all of the same doctors, specialists, and stayed with the same hospitals and outpatient clinics. For the amount that I paid for Highmark, it was definitely worth the price. It was the best insurance coverage I have ever had. Low copays, small out of pocket fees, nothing costs too much with Highmark.