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Esurance Motorcycle Insurance Online Reviews

Company Name: Esurance Motorcycle Insurance
Year Founded: 1998
Address: 650 Davis St.
City: San Francisco
State/Province: CA
Postal Code: 94111
Country: United States
Phone: (866) 455-1980
Website: www.esurance.com
4.3 
Overall average rating of 4.3 out of 5, and the percentage of positive recommendations 75 %
I purchased motorcycle insurance when my husband bought his. Esurance gave us a nice experience by finding affordable insurance online. It was very fast and inexpensive. I would recommend them to anyone. I am actually thinking about bundling my insurance with them. I have full coverage and I love that because it gives me the peace of mind that I need knowing if an accident were to happen, it would be covered in full. The coverage is great, like I stated before, we have full coverage and it covers everything including roadside assistance and rental if needed with a low deductible.
Esurance's customer service is impeccable. They always respond to my requests in a timely manner, and if there is some chance they do not, they apologize and still offer to fix the problem. They are very friendly and act professionally. The claims processing is great - it is easy to do and gets done quickly. Some companies take longer with it, but Esurance gets the job done! I personally think it's the best around. So many policies to choose from. No matter what you need covered, or what your financial status is, you can get affordable, quality coverage from Esurance. Coverage is fantastic - and it covers basically everything you can think of. The prices aren't too crazy, but reasonable for the quality of insurance!
Although Esurance is online only I'm very impressed with their customer service ability to handle my issues. I've contacted them a few times and it was fast. Esurance's claim processing is very quick and prompt. I've had to file 1 claim and had it processed within 1 day! I was so impressed and love their service. I don't know much about their policy options but I do know the policy I have with them is topnotch. Great price, affordable and worth the money. Esurance has great coverage for my bike. I had switched from AAA because Esurance's prices and options were so much better for me. I recommend them highly.
They were very attentive to my needs and affordability and I felt like they generously cared about me as a customer. They helped me save a lot of money. It was fast and accurate. I processed my claims in very speedy time and got the answers I needed to file claim. Policy has variety of options and the service rep took time to explain it all to me. The policy is fair. The coverage I get is great. I saved tons of money, it covers all my needs and helps me understand everything that I'm paying for. It's really worth it.
Their customer service is great. They are always there if you need help with anything. Bill questions, payment plans, regardless of what you need they are always there to help out with anything. I have filed a few claims and they get them done very quickly. No waiting around, simple, quick and helpful feedback. They always help with anything and they go above and beyond to make sure that you are taken care of. Their policy options are great. They have many different options for you in case if you need help in any situation. Big or small they have exactly what you need and I would recommend them for anyone that needs insurance. Their coverage is great. Great plans, great customer service and always very helpful for any situation or problem that you might come across. I have never had any issues with them and I would recommend this business to anyone.
A good and reliable customer service helped me every step of the way asked, all the right question and never got impatient with me. I would recommend this company because they are nice and know their stuff and never got frustrated when I couldn't understand something.
Customer service experience was great. They were there from start to finish. They never left me thinking of what was next. They help you with everything. They know what they are doing. Claims processing experience was great. They were there and helped. It didn't take very long from day one. It went very fast. They got the information they needed and were fast. They have so many policy options. They tell you everything they can offer upfront. They have options there for everyone's needs. You can get the one you need. They will help you with it. They have so many coverage options for you. They have some for the minimal to higher. They have coverage for everything you may need. They will work with you on payments.
Just received my Renewal after 1st year with ESurance. I had no claims, yet my insurance premium increased by $9 per month... there is NO reason for the increase... I am pissed that they would raise my premium for NO reason at all.
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