Thursday 17th of January 2019 01:56:15 AM
I had Erie insurance for a period 2.5 years. I chose Erie because my personal auto insurance company, USAA, does not offer commercial coverage. I was in good standing for a period of 2.4 years. I unknowingly missed a payment in December and they terminated service. No phone call, no no email, nothing. I was notified from the NYS DMV that my insurance policy was terminated and I had to surrender my plates.Apparently, a collections notice was sent out. A lawyer/third party started robocalling my mother, who never was on the policy. Absolutely horrid service if you ask me. USAA, which handles all my other insurance policies, including auto and home, is absolutely wonderful. In the event that a payment is due, they send me a polite email reminder, and if I ever miss a payment (rare) I receive a polite email or phone call within 24 hours. The damage done by Erie hurt my business greatly, especially during a time of year when winter work is extremely precious. I will never recommend Erie to anyone.