Wednesday 11th of July 2018 11:51:13 AM
I reported issues with my heater on Sunday, December 9, 2018. It is currently Monday, December 17, 2018. My heater issue has not been resolved. I received an email stating my claim was closed. When I phoned Choice Warranty, I was informed that it was still open and I should wait for the technician assigned to repair my heater to phone me. I did receive a call from the technician late Saturday, December 14, 2018. The technician stated he would make the repairs on today Monday, December 17,2018. No one has contacted me in reference to this claim today. I’m highly disappointed and beyond frustrated. I deeply regret paying for a three year membership with Choice Watrnty. This is my second claim with the company and they both have been nothing shy of a nightmare.