
Thursday 30th of August 2018 09:48:59 PM
After a very successful outcome thanks to Robert McDorman and Vehicle Value Experts / Auto Claim Specialists, I wanted to read all of these testimonials before I wrote mine. So of course I learned more ways that this company can help you when dealing with auto insurance company issues. The first positive moment after tears of frustration and shock and then being pointed to Robert was hearing these words on the phone, "Don't worry. I can help you." So what's my story. I'm older and so is my car. I want to keep it as long as the maintenance costs continue to be low and keep collision coverage for as long as possible. From the Market Valuation Report that Robert told me to ask for, I learned that the insurance company intended to total the car with two of the three comps having a shocking 77,000 and 41,000 more miles than my car had! Also the dealership body shop that I trust and knows best how to repair this make of car has a long-standing policy of not repairing totaled vehicles. The settlement was increased by $2,700 thanks to Robert's very fast coordination and resolution with the appraisal umpire. That critical increase means that my car is not totaled legally under Texas law. Also thanks to Robert's presenting the dealership with these stats, it has agreed to repair my car, . To continue having collision coverage, I will have to change insurance companies, which I will do gladly. At the same time, I'm waiting for responsibility to be assigned to the other responsible party in the accident and for recovery of my deductible. That's a little tricky, but well worth it. For all of us I'm guessing, what hurts almost as much as seeing hard, cold cash slipping through our fingers is our naivete about an insurance system set up to deceive us basically. We think that insurance company scamming can't happen to us, and thanks to Robert and his company, it didn't. - Kay McManus