Sunday 11th of June 2017 06:51:09 AM
Very convenient! The sales person was knowledgeable, willing to figure out how to accommodate my "non-traditional" business, and not patronizing or annoyed by my many questions and paranoia about getting the policy right. I like that I can speak directly to someone on the phone without holding and being transferred to multiple departments or in the case of a broker--to other outside companies for a quote. It was also very easy to chat online and I like the design/user interface of the site and customer account pages. After spending half a day on the phone, most of the time on-hold, just trying to get questions answered with other companies, including the previous company I held a policy with, I was relieved to find this company in a last ditched effort to make something happen today/before the weekend and was able to actually obtain a policy through AssureStart in under an hour. This was after being told by 2 different agents/companies that I would "have to realistically wait until Monday for anyone to help me." With hours until 12 am EST, they were able to accomodate the few inquiries I had while exploring the site and company after I made the purchase. My only concern is that I now see that my insurer, Midvale Indemnity Co, has reorganized after going through liquidation as Lumbermens according to the Texas Department of Insurance. I am not sure what that means for me...I will try not to be nervous about my decision as I normally go through arts organizations that do all the homework for me to purchase these products for my small business. I would and will recommend this Co. to others--many in the creative class are grossly under-insured.