Tuesday 26th of July 2016 12:49:24 PM
With Allstate, you are NOT in good hands! - My fiancé had Allstate Insurance for years. He held homeowners, auto and Motorcycle insurance thru them. Never ever had a claim. His agent told him that he only needed comprehensive insurance in on his bike in the winter. He said it would cover it while in storage. My fiancé specifically asked if it would cover it if his bike fell over in the garage. The answer was "Absolutely!" After years of holding collision only during Maine's riding season and comprehensive while being stored, the inevitable happened... His bike fell over. We called our agent, made a claim, the adjuster AND his boss came to inspect. They sent my fiancé a preliminary settlement in writing. Told him he would receive payment to get the repairs started and then later they would settle fully. Well, 20 minutes later, a very rude woman from GA called and said his bike wasn't covered because he didn't have collision and because his bike 'collided' with the cement floor, they wouldn't cover it. Both the agent AND the adjuster said it was not right. But still, it didn't get covered.2 weeks later, our truck broke down... We pay monthly for roadside assistance coverage via our insurance policy... So, we called them... Sat on the side of the road for 3 hours while they gave us every excuse under the sun why the tow company wasn't there yet... Then, told us they didn't have a tower to cover the area... So we were forced to call and pay a tower ourselves, for which they refused to reimburse us for.I would NEVER recommend Allstate to anyone! They are a horrible company. They steal from their customers while they promise to provide a service for them which they don't provide. With Allstate Insurance, you're in the worst hands ever! We have since dropped them for motorcycle and auto coverage. We will also be dropping out homeowners as soon as we have a home inspection for new insurance. Good luck to all those who still have Allstate coverage. I hope you have better luck. But my guess is... You won't!